Your Time Is Money

Question: what happens if you book an airline ticket and then don’t show up for the flight? Does the airline call you and say: “Hey sugar, see you didn’t make the flight, that’s OK, we’ll just refund you, hit us back up when you’re ready to travel again Buh-bye.” NO. They take your money. Why? … Read more

Coffee and Highlights: Open Up Your Service Menu for Increased Revenue

When Starbucks started getting into McDonald’s pocket and impacting revenues in the coffee category, McDonald’s made a decision to focus on the opportunity and create McCafé. Many of the same type specialty coffee creations Starbucks offers are today are available on the McDonald’s McCafé menu and passed through thousands of drive-thru windows and served in-restaurant … Read more

Stop Late Clients

When clients’ run late to their appointments, guess what? Your whole day gets jacked. One person 10-15 minutes late or more can, and usually does create a bad situation for everyone else on your book that day. What about the ones that run late all the time? It’s disrespectful, rude, and the worst part: it … Read more

Haters Gonna’ Hate

WHAT TO DO WHEN YOU GET A NEGATIVE POST R – Research the poster. Who are they? What happened? E – Exhale…breathe in….repeat. It’s not the end of the world! P – Post a reply that addresses their complaint. L – Let them know you’ll correct the situation. Y – Yell Hallelujah when it’s all … Read more

October Promotion

GUESS THE CLOSEST PUMPKIN WEIGHT TO WIN! Start this October 1st – Pick the winner on October 31st HOW TO SET IT UP: Create a prize basket: retail, services, gift certificate etc Grab a great big pumpkin, weigh it. Set up a cute display in the salon with the prize and pumpkin. Make a sign … Read more

Grow Sales This Fall

GROW YOUR COLOR, RETAIL, & MAKEUP SALES FALL 2015 COLOR TRENDS Here they are! From cosmetics to accessories, clothing to home décor, and everything in between; this season’s color palette is super trendy and in high demand. Here’s where you come in as the expert: Your clients’ will be wearing these colors so be ready … Read more

So God Made a Hairdresser

So God Made a Hairdresser by Heather R. Smith And on the 8th day, God looked down upon his creation and said, I need a person with the hands of an artist and the heart of an angel that will openly and willingly share their gifts and give of their time to others so that … Read more