Your Time Is Money

Question: what happens if you book an airline ticket and then don’t show up for the flight? Does the airline call you and say: “Hey sugar, see you didn’t make the flight, that’s OK, we’ll just refund you, hit us back up when you’re ready to travel again Buh-bye.” NO. They take your money. Why? … Read more

Coffee and Highlights: Open Up Your Service Menu for Increased Revenue

When Starbucks started getting into McDonald’s pocket and impacting revenues in the coffee category, McDonald’s made a decision to focus on the opportunity and create McCafĂ©. Many of the same type specialty coffee creations Starbucks offers are today are available on the McDonald’s McCafĂ© menu and passed through thousands of drive-thru windows and served in-restaurant … Read more

Stop Late Clients

When clients’ run late to their appointments, guess what? Your whole day gets jacked. One person 10-15 minutes late or more can, and usually does create a bad situation for everyone else on your book that day. What about the ones that run late all the time? It’s disrespectful, rude, and the worst part: it … Read more

Haters Gonna’ Hate

WHAT TO DO WHEN YOU GET A NEGATIVE POST R – Research the poster. Who are they? What happened? E – Exhale…breathe in….repeat. It’s not the end of the world! P – Post a reply that addresses their complaint. L – Let them know you’ll correct the situation. Y – Yell Hallelujah when it’s all … Read more

October Promotion

GUESS THE CLOSEST PUMPKIN WEIGHT TO WIN! Start this October 1st – Pick the winner on October 31st HOW TO SET IT UP: Create a prize basket: retail, services, gift certificate etc Grab a great big pumpkin, weigh it. Set up a cute display in the salon with the prize and pumpkin. Make a sign … Read more

Grow Sales This Fall

GROW YOUR COLOR, RETAIL, & MAKEUP SALES FALL 2015 COLOR TRENDS Here they are! From cosmetics to accessories, clothing to home dĂ©cor, and everything in between; this season’s color palette is super trendy and in high demand. Here’s where you come in as the expert: Your clients’ will be wearing these colors so be ready … Read more

So God Made a Hairdresser

So God Made a Hairdresser by Heather R. Smith And on the 8th day, God looked down upon his creation and said, I need a person with the hands of an artist and the heart of an angel that will openly and willingly share their gifts and give of their time to others so that … Read more