Your Time Is Money

Question: what happens if you book an airline ticket and then don’t show up for the flight? Does the airline call you and say: “Hey sugar, see you didn’t make the flight, that’s OK, we’ll just refund you, hit us back up when you’re ready to travel again Buh-bye.” NO. They take your money. Why? … Read more

Coffee and Highlights: Open Up Your Service Menu for Increased Revenue

When Starbucks started getting into McDonald’s pocket and impacting revenues in the coffee category, McDonald’s made a decision to focus on the opportunity and create McCafĂ©. Many of the same type specialty coffee creations Starbucks offers are today are available on the McDonald’s McCafĂ© menu and passed through thousands of drive-thru windows and served in-restaurant … Read more

Stop Late Clients

When clients’ run late to their appointments, guess what? Your whole day gets jacked. One person 10-15 minutes late or more can, and usually does create a bad situation for everyone else on your book that day. What about the ones that run late all the time? It’s disrespectful, rude, and the worst part: it … Read more

So God Made a Hairdresser

So God Made a Hairdresser by Heather R. Smith And on the 8th day, God looked down upon his creation and said, I need a person with the hands of an artist and the heart of an angel that will openly and willingly share their gifts and give of their time to others so that … Read more